Covid-19 Resources

For information on federal resources, click here.

  • Transportation to Testing Sites
    • Constituents seeking transportation assistance to testing sites can contact the following services: MTM has support in place to transport those enrolled in Medicaid and people who qualify for the Elderly Transportation Program. Eligible individuals call: 1-855-330-9131 (TTY: 711) *This service is only available if no other transportation options are available.
    • Rhode Island now offers asymptomatic testing by appointment at four Stop & Shop locations for eligible Rhode Islanders who do not have coronavirus disease 2019 (COVID-19) symptoms. Walk-up and drive-up testing will be provided by Alert EMS in the parking lots of these stores:
    • Cranston: 275 Warwick Ave.Pawtucket: 368-398 Cottage St.Providence: 850 Manton Ave.Providence: 333 W. River St.
    • Eligible Rhode Islanders can schedule a next-day asymptomatic test by visiting portal.ri.gov, or calling 401-222-8022 Monday – Friday 8:30 a.m.- 4:30 p.m. and 2-1-1 on Saturday, Sunday, and after hours.
  • COVID-19 Testing Program for Pre-K - 12
    • Rhode Island’s comprehensive school testing program is able to provide prompt results to any student, teacher, or staff member at any public or private Pre-K – 12 school throughout the state who needs to be tested for COVID-19.
    • A test can be scheduled seven days a week from 7:30 a.m. to 9:30 p.m. by calling 844-857-1814. This scheduling line is only for PreK – 12 students, teachers, and staff who have symptoms, or who have been directed to get a test because they were a close contact of someone who is positive. Services are available in multiple languages. Click here for more information.
  • Rhode Island Department of Labor and Training 
    • For facts about the workplace and unemployment benefits, please click here
    • Contact DLT.COVID19@dlt.ri.gov or 401-462-2020 for workplace-related inquiries.
    • RI Department of Labor and Training has streamlined Unemployment Benefits and Temporary Disability Insurance applications for those out of work due to COVID-19. Click here to apply for Unemployment Insurance (UI).
    • If you are a Rhode Island gig economy worker, contract worker, small business owner, worker for hire, self-employed, or other individual ineligible for regular unemployment insurance, who is out of work because of COVID-19, click here to apply for COVID-19 Emergency Unemployment Insurance benefits.
    • If you believe you have been a victim of unemployment fraud, please email dlt.investigations@dlt.ri.gov
    • Employ RI Jobseekers should click here to find jobs as well as other important resources including information on unemployment insurance, résumé tips, and other COVID-19 updates.
    • Back to Work RI connects Rhode Islanders with job opportunities in vibrant sectors across the state, and provides the resources and training you need to pursue those opportunities. It is a public-private partnership designed to train, support, and hire thousands of Rhode Islanders for good jobs with a pathway to a career. Click here to learn more.
    • Back to Work RI connects Rhode Islanders with job opportunities in vibrant sectors across the state, and provides the resources and training you need to pursue those opportunities. It is a public-private partnership designed to train, support, and hire thousands of Rhode Islanders for good jobs with a pathway to a career. Click here to join the Jobcase group and get the latest information on how to prepare for and land a job.
    • Behavioral Health Resources
      • If you or someone you know is experiencing a behavioral health care crisis, contact BH link for 24/7 call-in service at 401-414-LINK (5465) or click here for more information. People can also go to BH Link’s drop-in center in-person to get connected to support at 975 Waterman Avenue in East Providence.
      • People with moderate to severe opioid use disorder (OUD) can access telehealth service for initiation of buprenorphine treatment at 401-606-5456.
      • More information about drug overdose prevention is available at preventoverdoseri.org
    • RI Delivers
      • RI Delivers is Rhode Island’s connection to help for those living in quarantine or isolation due to COVID-19. This service will ensure that Rhode Islanders in quarantine will have what they need to safely remain home and monitor their symptoms. Connections to groceries, home supplies, restaurants, and mutual aid groups are featured here. For additional information, residents can call 2-1-1 or the Point at 401-462-4444.
    • Rhode Island Commerce Corporation 
      • If your business has questions regarding SBA loans and access to capital, please call the Small Business Hotline during business hours at (401) 521-HELP or e-mail info@commerceri.com anytime.
      • En Español
    • Rhode Island Department of Human Services 
      • For general information on SNAP, RI Works, Child Care Assistance, EBT Cards, General Public Assistance, RIte Care, and other agency programs, click here or call 1-855-MY-RIDHS (1-855-697-4347) from 8:30am – 4:00pm, Monday through Friday.
      • Starting June 10th, Supplemental Nutrition Assistance Program (SNAP) participants will be able to select and pay for their groceries online using their EBT card at Amazon and participating Walmart stores. Households can purchase the same food online that they would normally purchase in the store at Walmart. Rhode Island Works cash recipients will also be able to use their benefits to make food or other purchases at Walmart.
    • Rhode Island Division of Motor Vehicles 
      • For information regarding updates, licenses, IDs, registration services and reservations, click here.
      • RI Division of Motor Vehicles is currently open by reservation only. Reservations are available for the Cranston, Woonsocket, Middletown, and Wakefield offices.
      • To make a reservation for DMV services, click here
    • Rhode Island Secretary of State 
      • For updates regarding Secretary of State operations, click here.
      • Business Services Division
      • Customers are encouraged to use the new Business Services website to register their business, file annual reports, update information and obtain letters of good standing.
      • Business Services staff will be available Monday through Friday, 8:30 a.m. to 4:30 p.m. to assist customers over the phone at (401) 222-3040 or via email at corporations@sos.ri.gov.
      • Temporary Remote Online Notarization (RON) is effective until the termination of the state of emergency. Remote Online Notarization is the process by which documents are notarized in an electronic form where the signer and notary public are not physically in each other’s presence but can communicate simultaneously using secure audio-video technology. Learn more here.
    • Board of Elections
      • The Elections Division will offer limited in-person service by appointment only. Elections staff are still available to assist the public by phone at (401) 222-2340 and email (elections@sos.ri.gov)
        • Rhode Island Office of the Attorney General - Consumer Protection Team: 
          • Rhode Islanders who suspect price gouging or COVID-19 scams should contact the Attorney General’s Office. Price gouging is illegal in Rhode Island. Businesses are prohibited from increasing the price of any essential commodity to an "unconscionably high price" immediately before or during a declared state of emergency. 
          • Contact the Consumer Protection Team here or at 401-274-4400.
          • Effective immediately, the RIAG is prioritizing background checks as follows:
            • Healthcare providers, such as nurses and long-term care/assisted living facility workers
            • Individuals requiring background checks for housing
            • First responders
            • Individuals with urgent circumstances who need a background check for employment purposes. 
            • Contact BCI first in order to make an appointment at 401-274-4400, prompt 2.
          • All others, including those seeking background checks for volunteer positions that require a background check, are asked to postpone their visit to the AG Customer Service Center until the state of emergency has been lifted.
          • Applications/renewals for License to carry concealed weapon permits will continue to be accepted by mail only. Applications will be processed, however, permit cards will not be available for pickup at this time. A temporary paper permit will be mailed for use until normal BCI operations resume.
          • Background checks for firearm sales are conducted by local police departments and the Rhode Island State Police. The timeline for background checks has been extended to 30 days by executive order due to the COVID-19 emergency.
          • Attorney General Peter Neronha issued guidance reminding creditors, debt collectors and financial institutions that stimulus payments resulting from the federal government's Coronavirus Aid, Relief, and Economic Security (CARES) Act are exempt from seizure or garnishment by debt collectors.
        • Rhode Island Veterans Home:
          • The Rhode Island Veterans Home has resumed limited visitation. All visits must be scheduled at least 24-hours in advance, be held outdoors (weather permitting), and adhere to standard social distancing practices.  Family and friends of veterans may feel free to reach out to the Rhode Island Veterans Home front desk (401.253.8000), seven days a week, between the hours of 6:00 am and 9:00 pm to set up a one hour visit.
          • At this time, new admissions to the Rhode Island Veterans Home remain on hold until conditions related to COVID-19 improve. Once it is safe to do so, wait-list admissions will resume in the order received. 
          • The Providence Clemente Veterans' Initiative (PCVI) is now accepting applications for its 3rd year, which will begin September 21st.  The PCVI is a free humanities program that is open to all Rhode Island veterans, regardless of deployment, disability, education and discharge status; the goal is to provide meaningful intellectual community to veterans who are grappling with the readjustment to civilian life, as well as a bridge to college without using VA benefits. To apply online, go here.  
        • RI Havens
          • RI Havens is Rhode Islanders’ connection to local establishments offering discounted lodging rates to frontline workers and others who may need a place to stay during the COVID-19 pandemic. Click here to learn more. 
          • Food Services
            • Due to the closure of schools, free "Grab and Go" meals are available for school children throughout Rhode Island. All of these sites are operating on the same basis, which is that anyone aged 18 or under who shows up gets a free meal.  There are no ID or residency requirements, but the child must be present; schools cannot give a meal to an adult on behalf of a child.
          • Providence VA Medical Center
            • The Providence VA Medical Center and its associated clinics are fully functional and continuing to provide Veterans with health care. Patients have been directed to utilize the medical center’s main entrance for screening prior to entry. Veterans experiencing symptoms of Covid-19 have been advised to call a 401-457-3336 before visiting a VA medical center or a community clinic. 
          • VA Providence Regional Benefits Office
            • The VA Providence Regional Benefits Office is suspending VA benefits services at the VA community clinics. This will not affect health care and mental health operations.
            • Walk-in VA benefits services will continue at both the VA Regional Office (380 Westminster St.) and the VA Medical Center (830 Chalkstone Ave.)
          • Rhode Island Department of Education
            • For updates and resources for the Rhode Island community about the coronavirus click here, email info@ride.ri.gov or call 401-222-4600
            • Back2SchoolRI is RIDE’s new website dedicated to all things related to a safe reopening of schools this fall. Click here to learn more about school reopening.
            • Click here for frequently asked questions related to school reopening.
            • The Education Operations Center will be staffed by people across state agencies and will provide real-time support to our schools, drawing on the operational expertise of the National Guard. Click here to learn more.
              • Rhode Island Division of Information Technology
                • For businesses, municipalities, K-12 and other entities, Microsoft is providing six months of Office 365 tools for free to enable remote collaboration, file sharing and video conferencing. Click here.
              • Office of Healthy Aging
                • Senior centers and other congregate meal sites are offering boxed meals that are being delivered by staff and/or volunteers, or being offered as grab-and-go options.  The local senior center in each municipality is acting as the coordinating site for these meals within their city/town. A list resources for older adults can be found here
                • Cases of elder abuse, exploitation, and self-neglect can be reported 24/7 to 401-462-0555
                • Case management and wellness checks will be conducted telephonically. Referrals to case management can be made through the Point at 401-462-4444
                • The Office of Healthy Aging has created Project HELLO, a volunteer based effort that connects isolated older adults who are in need of socialization to friendly volunteers via the telephone. Volunteers are not only providing phone-based wellness checks, but also a sense of community. If you are an older adult who would like to receive a Project HELLO call, please call the POINT at: 462-4444. If you are interested in volunteering for Project HELLO, click here.
                • Age-Friendly RI created a statewide Virtual Community Center (VCC), a place where older Rhode Islanders can go whenever in-person experiences aren’t possible. Older Rhode Islanders of all ages, interests and abilities can join the VCC at www.agefriendlyri.org for a full daily schedule of free activities. 
              • Rhode Island Judiciary & Courts
                • Beginning June 1, 2020, non-emergency in-person hearings which cannot be conducted remotely will be scheduled by the courts.
                  • The McGrath Judicial Complex (Washington County) and the Murray Judicial Complex (Newport County) will remain closed until September 1.
                  • The courts are making technological accommodations to make remote hearings accessible to the public.
                  • For more information, click here.
                • Rhode Island Superior Court Business Recovery Plan: The court will provide supervised protections for Rhode Island businesses so they can remain operational, access new working capital, and pay debts. For more information, click here.
                • For Bankruptcy Court operations, click here.
                • For RI Supreme Court Miscellaneous Order related to special/rules requirements relative to bar admissions, click here.
              • Rhode Island Student Loan Authority 
                • For assistance with non-federal student loans, contact RISLA about relief applications, click here.
              • RI Department of Environmental Management
                • DEM is spearheading an initiative to support RI's commercial fishing and seafood industry during the COVID-19 Coronavirus crisis by helping connect consumers with retailers of local seafood. See more information here.
                • Click here for guidance on operation of marinas, boat yards, yacht clubs, and harbor masters during the COVID crisis.
                • Click here for guidance on boating during COVID-19.
                • Click here for more information on state parks and beaches reopening.
              • Information for Survivors of Domestic Violence
                • For information to support victims and survivors, click here.
                • The Victims of Crime Helpline is available 24/7 at 1-800-494-8100
                • Safe at Home: The Rhode Island State Police launched Safe at Home in concert with leading community organizations to raise awareness of the threat of increased violence during the COVID-19 pandemic. Safe at Home is focused on connecting with those who may be facing violence at home and providing all Rhode Islanders with resources to identify and help those at-risk.
              • Department of Children, Youth and Families
                • Family Care Community Partnerships (FCCPs) are the Department of Children, Youth and Families’ primary prevention resource for the state. FCCPs partner with families and communities to raise healthy children in a safe, caring environment. For more information, or to contact your local FCCP, please click here. 
                • Kids Link RI 
                  • This free hotline connects parents and caregivers to children’s services in Rhode Island, and helps parents determine the best place to go for treatment and counseling. Call 1-855-543-5465 to be connected.

                • IRS
                  • The federal tax filing deadline is delayed from April 15 to July 15.  See more information here.
                  • For information about all tax payment options, go to IRS.gov/payments.
                  • Taxpayer Advocate Services remains open to receive phone calls at the local phone numbers but has suspended walk-in services until further notice.
                    • Phone: (401) 528-1921 Fax: 855-807-9697
                  • PPS line is open, but extremely limited, 7am to 7pm local time  (Alaska and Hawaii follow Pacific time)
                  • e-Services Help Desk line is open 6:30am – 6:30pm Central Time
                  • FIRE and AIR system help desks have reopened.
                  • The IRS is experiencing delays with Income Verification Express Services as well as processing CAF number authorizations. 
                  • Practitioners with e-Services accounts and with client authorization can access the Transcript Delivery System to obtain prior-year transcripts. Taxpayers should use Where’s My Refund? and Get Transcript.
                  • On Friday March 20, the U.S. Treasury Department, Internal Revenue Service (IRS), and the U.S. Department of Labor (Labor) announced that small and midsize employers can begin taking advantage of two new refundable payroll tax credits, designed to immediately and fully reimburse them, dollar-for-dollar, for the cost of providing Coronavirus-related leave to their employees. More information, here
                  • On Wednesday, March 25, the IRS unveiled a new People First Initiative to assist taxpayers by providing relief on a variety of issues ranging from easing payment guidelines to postponing compliance actions. See more
                  • On Monday, March 30, the IRS will begin temporarily accepting images of signatures (scanned or photographed) and digital signatures on documents related to the determination or collection of tax liability.  In addition, the IRS is allowing IRS employees to accept documents via email and to transmit documents to taxpayers using SecureZip or other established secured messaging systems.
                  • On March 31, 2020, the IRS announced Employee Retention Credits are available for many businesses financially impacted by COVID-19. See more here.
                  • On April 3, 2020, the IRS is warning taxpayers to be alert about possible scams relating to COVID-19 economic impact payments.
                  • On April 15, 2020, the IRS launched the “Get My Payment” Web App for Americans to submit direct deposit information and track economic impact payments. Visit the “Get My Payment” App here.
                  • Americans who did not file a tax return in 2018 or 2019 can click here to submit basic personal information to quickly and securely receive their Economic Impact Payments. 
                  • Economic Impact Payment FAQs
                  • “Get My Payment” FAQs
                  • Economic Impact Payment Issued but Lost, Stolen, Destroyed or Not Received? Request a Payment Trace (See Q56)
                  • Pending Check Payments and Payment Notices Statements
                    • Due to COVID-19 related IRS office closures, the IRS is continuing to work through a backlog of mail. As a result, some taxpayers who sent payments to the IRS may have not had their checks cashed, or when the IRS did cash their checks, the checks may have been canceled or dishonored. To provide fair and equitable treatment, the IRS is providing administrative relief from some bad check penalties (IRC 6657, Bad Checks) in certain circumstances due to delays in IRS processing. However, interest and other civil penalties may still apply.
                    • Taxpayers whose checks were received by the IRS between March 1 and July 15 and processed more than 30 days from receipt will be given relief from the bad check penalties if the check is dishonored. Taxpayers who made check payments to the IRS and are still waiting for their checks to be cashed should continue to wait, should not cancel their checks, and should ensure funds are available to avoid penalties and interest.
                    • The IRS is honoring check payments based on the dates they were received, regardless of when the agency processes them. As an example, if a taxpayer sent their payment in June, but the agency doesn’t process it until September, the June date is honored.
                    • In addition, as the IRS resumes processing paper tax returns, the agency may process a taxpayer’s electronically filed tax return before any related mailed payment. If a taxpayer sent a check but still received a notice that they owe taxes, the check may still be in the mail backlog. The taxpayer should not cancel the check and should ensure funds continue to be available to avoid penalties and interest. 
                  • The IRS has extended its deadline to September 30, 2020 to ensure people with children receive $500 Economic Impact Payments. People should provide information to the IRS using its Non-Filer Tool at www.irs.gov/coronavirus/non-filers-enter-payment-info-here if they:
                    • receive Social Security retirement, survivors, or disability benefits, or Supplemental Security Income (SSI) payments;
                    • did not file a 2019 or 2018 tax return;
                    • have a qualifying child under age 17; and
                    • did not already enter information in the IRS’ Non-Filer Tool for themselves and at least one child.
                • U.S. Citizenship and Immigration Services (USCIS)
                  • USCIS resumed public services at it’s field offices, asylum offices and Application Support Centers (ACSs) on June 4.Please call the Contact Center for assistance with emergency services here or at (800) 375-5283.
                  • As services begin to reopen, offices will reduce the number of appointments and interviews to ensure social distancing, allow time for cleaning and reduce waiting room occupancy. Appointment notices will contain information on safety precautions that visitors to USCIS facilities must follow.
                  • USCIS asylum offices will automatically reschedule asylum interviews that were cancelled during the temporary closures. When USCIS reschedules the interview, asylum applicants will receive a new interview notice with the new time, date and location for the interview and information about safety precautions.
                  • USCIS will send notices to applicants to reschedule postponed naturalization ceremonies.
                  • USCIS will send notices to applicants and petitioners with previously scheduled appointments and interviews. 
                  • For the latest information on the status of individual offices, check the office closures page.
                  • USCIS announced that any testing, treatment, or services relating to COVID-19 will NOT be used against immigrants in their public charge evaluation. Learn more here.
                  • Until further notice, USCIS has announced it will no longer be accepting I-907 Premium Processing Application requests, which ask for faster processing, for I-129 and I-140 petitions.  USCIS will notify the public with a confirmed date for resuming premium processing and reject and return the $1,440 filing fee for all petitions requesting premium processing that were mailed before March 20 but not yet accepted.
                  • More information on current processing times can be found here.
                  • USCIS is extending the response due date by 60 days for any requests for evidence (RFE) and notices of intent to deny (NOID)s received between March 1 and May 1. 
                    • For applicants and petitioners who receive an RFE or NOID dated between March 1 and May 1, 2020, any responses submitted within 60 calendar days after the response deadline set forth in the RFE or NOID will be considered by USCIS before any action is taken.
                  • As of May 6, 2020 U.S. Citizenship and Immigration Services announced that U.S. service members and veterans can now file Form N-400, Application for Naturalization, online. USCIS offers a toll-free military help line, 877-CIS-4MIL (877-247-4645, TTY: 800-877-8339) and e-mail address at militaryinfo@uscis.dhs.gov exclusively for current members of the military and their families, as well as veterans.
                  • U.S. Citizenship and Immigration Services announced a regulatory change to provide greater flexibility in the processing of initial employment authorization documents (commonly called EADs) for asylum applicants by removing the burdensome and agency-imposed 30-day time frame. The final rule becomes effective on Aug. 21.
                  • Per U.S. Citizenship and Immigration Services’ (USCIS) recent announcement, the agency has offered to extend flexibility when it comes to receiving information requests.
                  • In response to the coronavirus (COVID-19) pandemic, USCIS will be extending the previous flexibilities it announced on March 30, 2020, to assist applicants, petitioners, and requestors who are responding to certain items whose issuance date listed on the request, notice, or decision is between March 1, 2020, and Jan. 1, 2021, inclusive:
                    • Requests for Evidence;
                    • Continuations to Request Evidence (N-14);
                    • Notices of Intent to Deny;
                    • Notices of Intent to Revoke;
                    • Notices of Intent to Rescind and Notices of Intent to Terminate regional investment centers;
                    • Motions to Reopen an N-400 Pursuant to 8 CFR 335.5, Receipt of Derogatory Information After Grant;
                    • Filing date requirements for Form N-336, Request for a Hearing on a Decision in Naturalization Proceedings (Under Section 336 of the INA); or
                    • Filing date requirements for Form I-290B, Notice of Appeal or Motion.
                    • USCIS states it will consider a response to the above requests and notices received within 60 calendar days after the response due date set in the request or notice before taking any action. Additionally, we will consider a Form N-336 or Form I-290B received up to 60 calendar days from the date of the decision before we take any action.
                    • Further details may be found at: uscis.gov/coronavirus
                • U.S. Department of State 
                  • H-2 Visas and COVID-19:Consular officers can waive the visa interview requirement for first-time and returning H-2 applicants who have no apparent ineligibility or potential ineligibility.   This expansion also increases the period in which returning workers may qualify for an interview waiver. Applicants whose previous visas expired in the last 48 months, and who did not require a waiver of ineligibility the last time they applied, do not need to be interviewed in-person if they are applying for the same visa classification as their previous visa.
                  • Passport Agencies throughout the nation are working with limited staff and processing life/death applications with travel within 72 hours only. Should you need these services, please call the National Passport Information Center (NPIC) at 877-487-2778.  
                  • Passport's COVID-19 Update
                  • Frequently Asked Questions (FAQs) for Passports During COVID-19
                  • Constituents may check the status of their passport application at passportstatus.state.gov, and if they wish to upgrade their application to expedited service, they should call: 1-877-487-2778.  
                • Providence VA Medical Center
                  • The Providence VAMC is operational. We are calling Veterans to help determine if their appointments are best seen in person or virtually. If you have a specific question about your appointment, a list of clinic phone numbers can be found here
                  • If you have flu-like symptoms such as fever, cough or shortness of breath, please call 401-457-3336 before coming to the Providence VA Medical Center (VAMC) or one of their clinics, or send a secure message with My HelatheVet.
                  • As a precaution, we are screening everyone at the medical center’s main entrance for symptoms of fever, cough or shortness of breath, and other CDC evaluation criteria, such as recent travel or exposure to someone confirmed to have COVID-19. Additional instructions and evaluation will be provided for those who need it. Facemasks are now being provided to everyone entering the medical center.
                  • The Pharmacy is now only using the mail-order system for prescription refill requests. Emergency prescriptions, including post-surgical, emergency department and discharge medication will still be provided on location by the Pharmacy. For other medications and supplies, Veterans should request refills and renewals by:
                    • Calling the Pharmacy Call Center at 866-400-1241
                    • Mailing in refill slips
                    • Requesting through My HealtheVet
                  • Limited DAV van service has been resumed. 
                    • Veterans should call (401) 457-3387 M-F, between 5:30 a.m. and 7 a.m. for reservations
                    • Door-to-door service provided by volunteer drivers in donated DAV vehicles
                    • Must be able to get into and out of a vehicle without assistance -- no wheelchairs/walkers
                    • Service runs primarily for morning visits, with pick-ups arranged the day of visit
                    • Must have scheduled VA appointment
                    • Volume is limited due to a small number of drivers at this time
                    • Only 1 Veteran picked up at a time
                    • All Veterans will be dropped off at the Main Entrance for screening
                    • All Veterans must wear masks when transported
                    • Note that Veterans in Portsmouth, Middletown, Newport, Tiverton, Bristol and Little Compton must call 2 business days in advance
                    • Middletown and Newport vets must meet the van at the Middletown VA Clinic
                    • South County van minimum 2 business days in advance, one week preferably
                    • Note that South County driver availability is not guaranteed. If available, South County driver will call the night before
                    • Please contact the Travel Office with questions at (401) 273-7100 ext. 13550 or call the applicable clinic to discuss alternative care-delivery options
                  • Visitor / Guest Restrictions
                    • To safeguard everyone, the following precautions are in place:
                    • Only one person may accompany a Veteran to an outpatient appointment or Emergency Department visit.
                    • No one under the age of 18, unless a caregiver, will be able to attend a patient appointment.
                    • Caregivers escorting a Veteran who is coming for an operation must drop the Veteran off inside the main entrance to the hospital; a representative from the operating room will meet the Veteran there.
                    •  Limited visiting of inpatients is now available:
                      • Veteran patients must identify two people who will be able to visit during their stay
                      • Visiting hours are daily from 10 a.m. – 2 p.m.
                      • One person per visit, per day, for 30 minutes, by appointment only
                      • Appointments can be made by calling the Veteran’s care unit
                      • Visitors will be screened, must wear a mask and be 6 feet away from the patient during the visit
                      • Visitors may not bring food or drink when they visit
                  • For more VA Related Questions, click here.
                  • Disabled American Veterans (DAV) is offering $250 grants to veterans left unemployed by coronavirus pandemic, click here for details.  
                  • Eligible Veterans can now receive their seasonal flu shots at more than 60,000 VA Community Care Network (CCN) retail pharmacies and urgent care locations. Click here to learn more about these CCN locations. No appointment or VA referral is required. Veterans need to present a valid government-issued identification (e.g. Veterans Health ID Card, Department of Defense ID card, state-issued driver's license or ID card, etc.). 
                • VA Providence Regional Benefits Office
                  • The Veterans Benefits Administration (VBA) Regional Offices will be closed to the public starting March 19. Regional offices will remain open, but will no longer accept walk-ins for claims assistance, scheduled appointments, counseling and other in-person services.
                    Veterans with claims specific or other questions may call toll-free 1 (800) 827-1000, Monday through Friday, 8:00AM-9:00PM ET or
                  • Contact the VA through the Inquiry Routing & Information System (IRIS).
                • Social Security Administration
                  • All local Social Security offices will be closed to the public for in-person service, but still able to provide critical services.
                  • You can speak with a  representative by calling your local Social Security office or the National 800 Number: 1-800-772-1213.  
                  • Although SSA offices are not providing service for walk-in visitors, they may be able to schedule an appointment for limited, critical issues if they cannot help someone by phone and if they cannot get the information they need or conduct their business online. Online services are also available for you to:
                    • Apply for Retirement, Disability, and Medicare benefits,
                    • Check the status of an application or appeal,
                    • Request a replacement Social Security card (in most areas)
                    • Print a benefit verification letter
                  • On April 1, 2020, the Department of Treasury announced  Social Security beneficiaries who are not typically required to file tax returns will not need to file an abbreviated tax return to receive an economic impact payment.  The IRS will use the information on the Form SSA-1099 to generate $1,200 economic impact payments to Social Security beneficiaries who did not file tax returns in 2018 or 2019.
                    • Treasury, not Social Security, will make automatic payments to Social Security beneficiaries.  Beneficiaries will receive these payments by direct deposit or by paper check, just as they would normally receive their Social Security benefits.
                    • Economic Impact Payments for Social Security and SSI Recipients – Steps to Take and Schedule of Payments
                      • SSI recipients who did not file a 2019 or 2018 tax return and who have a child must use the IRS' Non Filer: Enter Payment Info tool by May 5 to receive $500 economic impact payments now for their children.
                    • Social Security Retirement Benefits Portal
                  • FEMA
                    • You can visit FEMA’s coronavirus (COVID-19) response page for more updates on the federal response.
                    • Stay informed with FEMA’s  updated myth vs. facts related to the federal (COVID-19) response.
                    • FEMA Extends Grace Period for Flood Insurance Renewal Premiums: National Flood Insurance Program (NFIP) customers who may be experiencing financial hardships, the agency is extending the grace period to renew flood insurance policies from 30 to 120 days.
                    • Occupational Safety and Health Administration (OSHA) 
                      • OSHA published an alert listing safety tips employers can follow to help protect retail workers from exposure to coronavirus. Safety measures employers can implement to protect employees working in pharmacies, supermarkets, big box stores and other retail establishments include:
                        • Routinely cleaning and disinfecting surfaces and equipment with Environmental Protection Agency-approved cleaning chemicals from List N or that have label claims against the coronavirus
                        • Using a drive-through window or offering curbside pick-up
                        • Recommending that workers wear masks over their nose and mouth to prevent them from spreading the virus
                        • Practicing sensible social distancing, which could include opening only every other cash register, temporarily moving workstations to create more distance and installing plexiglass partitions between workstations
                    • U.S. Census Bureau
                      • Some Area Census Offices (ACO) are re-opening in a phased approach. To see the status of current operations, click here.
                      • You can still complete the Census online or over the phone at 844-330-2020 or by mail.
                    • U.S. Department of Agriculture
                      • Rhode Island has been approved to operate Pandemic Electronic Benefit Transfer (EBT), a new program authorized by the Families First Coronavirus Act (FFCRA), which provides assistance to families of children eligible for free or reduced-price meals dealing with school closures.
                      • The State of Rhode Island will be the second state to operate Pandemic EBT, a supplemental food purchasing benefit to current SNAP participants and as a new EBT benefit to other eligible households to offset the cost of meals that would have otherwise been consumed at school.
                    • U.S. Department of Labor
                      • U.S. Department of Labor’s Wage and Hour Division (WHD) published additional implementation guidance pursuant to the Families First Coronavirus Response Act (FFCRA).
                      • Fact Sheet for Employees
                      • Questions and Answers 
                      • Click here to determine your paid sick leave or extended family and medical leave eligibility pursuant to the Families First Coronavirus Response Act (FFCRA). This online resource guides workers through a series of questions designed to determine the FFCRA’s applicability to their employer.
                    • U.S. Department of Homeland Security
                      • April 22, 2020: U.S. Customs and Border Protection will extend the temporary closure of Trusted Traveler Program enrollment centers until at least July 6, 2020.
                    • Centers for Medicare and Medicaid
                      • Medicare has further temporarily expanded its coverage of telehealth services — allowing doctors and clinicians to perform dozens more additional services via telehealth.
                      • Other expanded services due to the COVID-19 emergency include: 
                        • Lab tests for COVID-19. You pay no out-of-pocket costs. 
                        • All medically necessary hospitalizations. This includes if you're diagnosed with COVID-19 and need to stay in the hospital under quarantine instead of being discharged from the hospital after an inpatient stay.
                        • Learn more about COVID-19 and your Medicare coverage here. 
                    • U.S. Small Business Administration
                      • Additional materials for small businesses are below under Small Business Resources
                      • Paycheck Protection Program
                        • The Paycheck Protection Program is a loan designed to provide a direct incentive for small businesses to keep their workers on the payroll. SBA will forgive loans if all employees are kept on the payroll for eight weeks and the money is used for payroll, rent, mortgage interest, or utilities. Click here to learn more.
                        • Applications are now being accepted for the Paycheck Protection Program. Please contact one of the SBA approved lenders or your bank/credit union, and let them know that you want to apply for the Paycheck Protection Program.
                    • Food Services
                      • Free "Grab and Go" meals are available for school children throughout Rhode Island.  All of these sites are operating on the same basis, which is that anyone aged 18 or under who shows up gets a free meal.  There are no ID or residency requirements, but the child must be present; schools cannot give a meal to an adult on behalf of a child.
                      • To find the Summer Food Service Site closest to you, call the RI United Way 2-1-1 hotline; just dial 2-1-1 on your phone
                    • Commerce RI
                      • If businesses have questions regarding access to capital and other lending options, please call the RI Commerce Small Business Hotline at (401) 521-HELP or e-mail info@commerceri.com.
                    • Unemployment Insurance
                      • Rhode Island Department of Labor & Training filed an emergency regulation to waive the waiting period for COVID-related Unemployment Insurance claims. If employees are laid off from their position due to COVID-19 (i.e., temporary business closure/other circumstances where they are not self-quarantined but are out of work), they may be eligible to apply for UI. 
                      • If you are laid off from your position due to COVID-19 (i.e., temporary business closure/other circumstances where you are not self-quarantined but are out of work), you may be eligible to apply for UI. Click here to apply for UI.
                      • If you are a Rhode Island gig economy worker, contract worker, small business owner, worker for hire, self-employed, or other individual ineligible for regular unemployment insurance, who is out of work because of COVID-19, click here to apply for COVID-19 Emergency Unemployment Insurance benefits.
                    • U.S. Small Business Administration
                      • For information on the SBA resources, click here on our COVID-19 Stimulus Bill FAQ tab. 
                      • The Paycheck Protection Program is a loan designed to provide a direct incentive for small businesses to keep their workers on the payroll. SBA will forgive loans if all employees are kept on the payroll for eight weeks and the money is used for payroll, rent, mortgage interest, or utilities. Click here to learn more.
                      • Applications are now being accepted for the Paycheck Protection Program. Please contact one of the SBA approved lenders or your bank/credit union, and let them know that you want to apply for the Paycheck Protection Program.
                      • The U.S. Small Business Administration is offering designated states and territories low interest federal disaster loans for working capital to small businesses suffering substantial economic injury as a result of the Coronavirus (COVID-19). 
                      • SBA’s Economic Injury Disaster Loans offer up to $2 million in assistance and can provide vital economic support to small businesses to help overcome the temporary loss of revenue they are experiencing.
                      • These loans may be used to pay fixed debts, payroll, accounts payable and other bills that can’t be paid because of the disaster’s impact. The interest rate is 3.75% for small businesses. The interest rate for non-profits is 2.75%.
                      • SBA offers loans with long-term repayments in order to keep payments affordable, up to a maximum of 30 years. Terms are determined on a case-by-case basis, based upon each borrower’s ability to repay.
                      • SBA’s Economic Injury Disaster Loans are just one piece of the expanded focus of the federal government’s coordinated response, and the SBA is strongly committed to providing the most effective and customer-focused response possible. 
                      • To apply for an Economic Injury Disaster Loan, click here. 
                      • For questions or to check on your application status, please contact the SBA disaster assistance customer service center at 1-800-659-2955 (TTY: 1-800-877-8339) or e-mail disastercustomerservice@sba.gov.
                      • For FAQs regarding the SBA's Disaster Loan Program, click here. 
                      • The Small Business Administration (SBA), in consultation with the Department of the Treasury, is providing this guidance to assist businesses in calculating their payroll costs for purposes of determining the amount of a Paycheck Protection Program (PPP) loan businesses can apply for. Click here to calculate your maximum loan amount. 
                      • For Paycheck Protection Program (PPP) loans of $50,000 or less a simpler loan forgiveness application is available. This action streamlines the PPP forgiveness process to provide financial and administrative relief to America’s smallest businesses while also ensuring sound stewardship of taxpayer dollars. Click here to access the simplified loan forgiveness application. Instructions for borrowers can be found here. 
                    • Gift it Forward
                      • Gift it Forward is an online resource aimed at helping Rhode Island small businesses make it through the COVID-19 pandemic. To purchase a gift card or support a local small business, click here
                    • Microenterprise Stabilization Grant Program
                      • Rhode Island’s microenterprise stabilization grant program is designed to assist small businesses that have been impacted by COVID-19 and left out of federal stimulus programs to-date. The program will provide grants of up to $5,000 to qualifying microenterprises. Funds may be used for working capital to cover business costs, such as rent, staffing, utilities. Click here to learn more. 
                    • Restore RI
                      • Restore RI is a new program to help small businesses impacted by the COVID-19 crisis. Grants will be available for up to $30,000 for eligible Rhode Island businesses, non-profit organizations and private child care facilities impacted by COVID-19. Grant amounts will be calculated based on the number of employees and the degree of revenue loss. Click here to learn more. 
                      • Businesses must have a physical location in Rhode Island and 50 or fewer full-time equivalent employees or qualifying independent contractors (no limit for restaurants and caterers). Sole proprietors and businesses without employees or contractors (1099s) may now apply.
                      • As a requirement of the CARES Act, grant recipients are required to have a DUNS number. A DUNS number is a unique nine-character number used to identify your organization. The federal government uses the DUNS number to track how federal money is allocated.  If you do not already have a DUNS number you can obtain one online free of charge. For more information on the DUNS number and how to apply for one, please go here.  Please note that receiving a DUNS number may take up to 2 days.
                      • Get a DUNS Number
                    • Understanding Rhode Island and Federal Paid Leave and Unemployment Insurance via the Economic Progress Institute 
                    • Reopening
                      • For needed supplies: Contact the Commerce hotline at 401-521-HELP
                      • For sector specific questions about Phase 3 reopening: Contact the Department of Business Regulation DBR at 401-462-9500 or click here. 
                      • For questions regarding reopening plans for businesses contact: covidplan@reopeningri.com
                    • Take it Outside Initiative
                      • $5 million is in available funding to assist businesses and organizations interested in participating in the state’s Take It Outside initiative, to encourage and increase outdoor activities for all Rhode Islanders. To access the funds, Rhode Island Commerce has issued an RFP that allows municipalities and intermediary organizations to apply for up to $150,000 to fund the cost of expenses associated with the expansion of businesses and organizations to outdoor spaces – such as closed streets, sidewalks, and parking lots – in an effort to reduce the transmission rate of COVID-19 while increasing economic activity. 
                      • To learn more about eligibility requirements, proposal requirements, and ways in which these funds may be spent please visit www.takeitoutsideri.com.

                    Food

                    Renters & Homeowners

                    • For Mortgage and housing assistance during the coronavirus national emergency, click here.
                    • U.S. Department of Housing and Urban Development and the Federal Housing Finance Agency announced a moratorium on foreclosures and evictions. Click here to learn more.
                      • CFPB released resources for consumers to understand issues that may arise as a result of COVID-19, including information on how to protect their finances and how to submit complaints.
                            • Evictions
                              • Public housing residents with questions can contact Rhode Island Legal Services at 274.2652 x123. Tenants in private rental housing can call the Rhode Island Center for Justice at 401-491-1101.
                            • Rental Assistance
                              • $1.5M in emergency rental assistance is available to low-income renters who've been impacted by the COVID-19 emergency and are at immediate risk of homelessness. You can click here to view requirements and apply. 
                            • Safe Harbor Program
                              • If you, or your tenant, is behind on rent due to COVID-19, contact United Way. Safe Harbor is an eviction diversion initiative designed to help Rhode Island landlords and tenants resolve disputes over late or unpaid rent without having to go through the traditional court process.

                            Utilities

                            • RI Public Utilities Commission
                              • The Public Utilities Commission has extended the moratorium on service terminations for nonpayment for customers National Grid customers enrolled in the electric or gas low income rate through November 1, 2020, the start of the winter moratorium. The effect is to protect these customers from service termination due to nonpayment until April 15, 2021. The moratorium for all other National Grid residential customers has been extended to September 30, 2020. The moratorium for all other regulated utilities will expire on Friday, July 17, 2020.
                              • If the provider is unable to help, customers should call the Division of Public Utilities and Carriers at 401-780-9700
                            • National Grid
                              • On Monday, July 13, 2020 the Rhode Island PUC extended its moratorium on all utility related collections activities for residential (through September 30) and low-income customers (through November 1). This includes temporarily suspending interest and penalties for late payments. However, the moratorium for commercial & industrial customers who are in arrears expired at midnight on July 17. 
                              • Commercial customers who are in arrears will have the opportunity to sign up for our flexible bill payment options or programs like Restore Rhode island. National Grid will be forgoing all retroactive interest, nonpayment fees and late payment charges for these commercial customers. No commercial customer that signs up for a payment plan will be disconnected.
                            • Providence Water
                                • Providence Water’s Customer Service Center is open for in-person service Mondays, Tuesdays, Thursdays, and Fridays from 8:30 AM - 4:30 PM.

                            Health Care